Some Internet Explorer browsers need to be set to "Compatibility View." In Internet Explorer, go to "Tools," and select "Compatibility View Settings." Under "Add this website:," type trs.illinois.gov. Click "Add" then "Close."
In rare cases, additional security or firewalls (Norton, McAfee, Panda) installed on your computer may still block cookies even after the browser cookie acceptance steps have been followed. TRS is unable to troubleshoot issues involving your personal computer. Please contact the security vendor for further information.